Roberdan K-Log: Social Enterprise Architecture
time is time consumning
venerdì, gennaio 06, 2006
giovedì, dicembre 22, 2005
Ci vediamo a gennaio!
Domattina partiamo per il deserto.;-) ci si vede a gennaio! tanti tanti tanti auguri! Roberdan
Message sent with Windows Mobile and an I-mate Smartphone.
giovedì, settembre 01, 2005
Ciao,
dopo aver provato tutti i possibili blog in circolazione, sto consolidando tutto in un unico punto: http://www.roberdan.com
Piano piano migrerò i post più interessanti e organizzerò i nuovi contenuti, cambiando molto anche lo stile e gli obiettivi.
l'indirizzo del nuovo feed RSS è http://roberdan.blogs.com/blogs/index.rdf
Ci si vede su roberdan.com ;-)
lunedì, agosto 29, 2005
Saturday September 07, 2002
Saturday, September 07, 2002
mi sembra una stronzata, ma direi che quà si scrive uno alla volta, o meglio: uno e basta!proviamo i due pupazzetti!molto interessante! funziona.primitivo ma funzionante.bene
# posted by Kandalu @ 2:21 PM
e questa sarebbe l'applicazione in grado di cambiare il mondo????penso proprio di si.....ce n'è di lavoro da fare, ma potenzialmente è fenomenale!ancora un p? rozza, un bel p?.
# posted by Kandalu @ 2:07 PM
cosa diamine sono questi blog???
# posted by Kandalu @ 2:06 PM
My first blog since sept, 2002. Visit on http://kandalu.blogspot.com/
EGOV05
EGOV05
E-government is both a Vision and a Construction Site
Border diary from Romeo Pruno
Abstract
The Electronic Government is a fast-moving field. Sometimes the citizen, aren’t being able to perceive its real potential. Information about E-Gov isn’t share in a pyramidal architecture but only between academy networks and not accessible for citizen and Information workers, those are on the extremity of this process. Sometimes, the major software house doesn’t like participate at these conferences and produce software within an appropriate approach. This article provides both an exchange on the state of affairs concerning e-government developments and approach
http://blogs.devleap.com/romeopruno/archive/2005/08/29/5589.aspx
giovedì, agosto 25, 2005
The social enterprise - thx to Jon Udell
The social enterprise
From expanding social networks to building group memory, social software creates new possibilities for workflow
By Jon Udell - http://www.infoworld.com/article/04/03/26/13FEsocial_1.htmlMarch 26, 2004
We are social animals for whom networked software is creating a new kind of habitat. Social software can be defined as whatever supports our actual human interaction as we colonize the virtual realm. The category includes familiar things such as groupware and knowledge management, and extends to the new breed of relationship power tools that have brought the venture capitalists out of hibernation.
Computer-mediated communication is the lifeblood of social software. When we use e-mail, instant messaging, Weblogs, and wikis, we’re potentially free to interact with anyone, anywhere, anytime. But there’s a trade off. Our social protocols map poorly to TCP/IP. Whether the goal is to help individuals create and share knowledge or to enrich the relationship networks that support sales, collaboration, and recruiting, the various kinds of enterprise social software aim to restore some of the context that’s lost when we move our interaction into the virtual realm.
In networked environments, everything we do can be monitored. Absent the natural cues that establish social context — it’s hard to see groups form at the water cooler or hear voices in the hallway through e-mail or IM — social software systems ask us to strike a bargain. If individuals agree to work transparently, they (and their employers) can know more, do more, and sell more.
For many people, the required level of transparency will take some getting used to. “Our customers now include Lockheed Martin, Northrop Grumman, Morgan Stanley, and intelligence agencies,” says David Gilmour, CEO of Tacit Knowledge Systems. “And they all have come to believe this technology that watches and compiles — for the benefit of the individual — is going to become a permanent backdrop and the dominant paradigm for enterprise software.”
What Tacit’s ActiveNet watches and compiles are the e-mail messages and documents written by knowledge workers. Its mission: to ensure that no two people whose document trails reveal a mutual interest in making a connection fail to miss one another. “But it’s not our job to force you to work together,” Gilmour says. Users’ content remains private; the ActiveNet connection broker works only with explicit consent.
Of course, we humans don’t always need to discover new collaborators. We’re already members of teams. Within those teams, there isn’t a one-size-fits-all social protocol. Outspoken individuals author the blogs popping up on corporate intranets. But other team members may prefer to contribute to a wiki, which is a collaborative space for Web writing. Ross Mayfield is CEO of Socialtext, a company whose hosted workspaces support both modes. “A blog enables people to express their identity,” he says, “while a wiki page de-emphasizes the individual and emphasizes the collective understanding of the group.”
The same person may find both modes useful in different ways. Adam Hertz, VP of technology strategy at Ofoto, uses Socialtext to coordinate his development team. During a period when he was traveling a lot, he says he started an internal blog to keep his team updated on his outside activities. It was helpful, but was unnecessary after he rejoined the team.
The Social Life of Content
Whatever the mode of communication, the primary goal, Hertz says, is to create group memory. Chris Nuzum, CTO and co-founder of Traction Software (infoworld.com/1054), echoes that theme. Traction describes its offering as “enterprise Weblog software,” but Nuzum says that a typical Traction project is more of a group effort than an individual journal. As such, a lot of the social interaction that would otherwise occur in e-mail moves into the comments and discussions attached to the project.
Building group memory and team awareness has always been the goal of KM (knowledge management), of course. “But most people,” Nuzum says, “have never had the benefit of mechanized institutional memory.” One reason for this limitation is that KM systems have tended to ask people to dump knowledge into databases without regard for social incentives, habits, or consequences. These are central concerns for social software in all its various forms.
Think about how people behave in a face-to-face meeting. Now consider this report from Ethan Schoonover, Asian e-business director at Lowe + Draft, about his use of Groove workspaces to manage meetings online. “It’s not enough to know that 100 other anonymous intranet users are logged in,” he says. “I want to know who is present in the space, who is online but lingering outside the space, able to be called in by ‘hollering into the hallway,’ who is sending nonverbal cues by rummaging through papers.”
Group formation is not only a social process, it’s often a political one, too. During the Iraq war, there was a compelling demonstration of Groove’s unique ability to enable groups to form across political boundaries. Eric Rasmussen, a physician and naval officer, worked with the U.S. government’s CENTCOM (Central Command) in Kuwait City, Basra, and Baghdad, delivering IT support for various humanitarian efforts. In one key information-gathering operation, he says, “We converted the paper form into a Groove form and then asked the major players (DoD [Department of Defense], State, USAID [United States Agency for International Development], several UN agencies, NGOs [non-governmental organizations], Kuwaitis, Saudis, Brits, and U.S. Civil Affairs teams) to download Groove ... and invited them into the space.”
The immediate goal was to coordinate far-forward troops and humanitarian agencies. Rasmussen rates the outcome a success. Later, he adds, “they began to talk to each other, civil to military, Kuwaiti to Brit, U.S. Army Civil Affairs to U.S. Marine Civil Affairs” — and those conversations led to the creation of the Iraqi Health Logistics Center.
Selling by Six Degrees
For Tacit’s Gilmour, the hard problem is figuring out “who knows what.” Given a set of connections among people, documents, and topics, he says figuring out “who knows who” is straightforward, which is why Tacit now wants to add that capability to its product. Websites that build, visualize, and exploit social networks — including Ryze, LinkedIn, Friendster, Spoke Software, and Orkut — have exploded on the scene. Software visualization of relationship networks has been around for years. It wasn’t until recently, though, that these online services made the technique available to millions of people.
For the average business user, such services are most helpful when searching for potential employers, employees, or partners. But relationship maps are of special interest to salespeople, who are desperate to abolish dreaded the cold call. Recruiting is a perennial hot topic, but the new killer app for social networking software in the enterprise will deliver relationships that salespeople can leverage.
“There is an instant, intuitive understanding on the part of the VP of sales that the sales process relies on these relationship networks,” says Antony Brydon, CEO of Visible Path. His company’s software, in limited use but not yet generally available, doesn’t read your e-mail or documents. Its relationship-mining engine does, however, absorb your contacts from all available sources: CRM/SFA systems, e-mail systems, and desktop contact managers. Of these sources, CRM and SFA contribute shockingly little to the relationship map; Brydon pegs the number at about 2 percent. Visible Path’s modus operandi is to “find the 98 percent of relationships overlooked by Siebel and SalesForce” and make them accessible from within those applications.
Like other social networking applications, Visible Path brokers introductions through a chain of anonymous intermediaries, revealing private information only with consent. The network’s scope is corporate, not global, which Brydon says uniquely qualifies his product as enterprise software.
Steve Pope, president of Applied Marketing Services, a consultancy that helps commercial real estate brokers find business, describes one trial deployment of Visible Path in an office of 22 brokers. “It’s an age-old problem,” says Pope. “Brokers want to guard their connections, but the decision on a building in Kansas City may get made in Chicago, and collaboration is what’s really going to win the deal.” Without robust privacy assurance it could never happen. But once users see that they’re in control of the opportunities, and are anonymous in their responses, they warm up to the idea quickly. “If you sit there and let the equipment do its data mining,” Pope says, “your phone may ring.”
The trial has been so successful that Pope now envisions broader use of the software. Extended to an extranet, it could enable real estate brokers and commercial furniture salespeople to share their complementary relationship networks. For Chris Tolles, VP of marketing at Spoke Software, the bigger the network, the better. “This is a Web-required space,” he says. “A large, open network is much more powerful than a small, closed one.” According to Tolles, Spoke takes a dual approach. The company sells an enterprise version of the application for use behind the firewall. But the internal relationships can be federated with those arising from activity on the public Spoke network. The union of private and public profiles is only visible internally, though. Members of the public Spoke network can’t see IBM’s firewalled relationship data.
Social protocols are notoriously tricky to implement in software, and we’ll see lots of experimentation and tuning as things progress. Consider sales and recruiting, the low-hanging fruit of enterprise social software. What happens if somebody ignores a request for an introduction and cuts in on a deal? Along with automated relationship mapping and introductions, we’ll need to define and enforce what Pope calls rules of engagement. Even in an anonymous network, everything is ultimately trackable. “That’s going to open up a lot of the dirty little secrets,” Pope says, and “shine a light in the dark corners of our business.”
Can transparency and privacy coexist? Tacit’s Gilmour argues by analogy that they can. We have a reasonable expectation that our phones aren’t bugged, he says. If our voice mailboxes fill up and we become unresponsive, though, that becomes an issue that will be noticed and dealt with. The enterprise has a legitimate interest in finding bottlenecks. “Privacy privileges are constructive when applied to who-knows-what and who-knows-whom,” he says. “But we don’t think you’re entitled to privacy about whether you’re available for interaction.”
Are we entering a brave new world or is cyberspace catching up to the way things work in meatspace? The answer to both questions is yes.
lunedì, agosto 22, 2005
First post from Blog
First post from Blogger for Word!
download and try it here:
http://buzz.blogger.com/bloggerforword.html
Roberdan
martedì, agosto 16, 2005
Alla caccia del baricentro
Il KM deve aiutare un decisore ad individuare (con il minor errore) il punto dove applicare una forza atta a realizzare un cambiamento. Il punto può essere un modello organizzativo o una sua parte, una singola persona o gruppi, un flusso informativo procedurale o destrutturato. Sia esso interno o esterno al sistema di riferimento.
La SEA è l'insieme di strumenti, metodologie e misure atte a ridurre l'errore nel raggiungimento degli obiettivi del KM, concentrandosi sulle persone e sulle relazioni tra le stesse, che siamo di tipo procedurale o sociologico.
SEA abilità al governo delle organizzazioni, fungendo da amplificatore (+/-) dei modelli organizzativi, favorendone la implementazione.
Roberdan
Message sent with Windows Mobile and an I-mate Smartphone.
domenica, agosto 14, 2005
Ecco cosa siamo
La generazione windows. ai posteri la ardua sentenza. Bisogna conoscere per capire. Ecco cosa mi piaceva. Prima la studiavo ed è incredibile come non la capissi. Ora la uso e la conosco. Ma siamo veramente pronti per internet? Noi sappiamo tutto di The Internet? Ma lei, ammesso che sia una donna, cosa sa di noi? Niente o tutto a seconda della percentuale di culo che si ha nella vita.
Le persone sono sommerse dalle informazioni. Internet rischia di essere la nostra terminalizzazione nervosa. un enorme essere umano. Se volete possiamo chiamarlo dio o maometto o ghana o con qualsiasi altro nome che mia colpa ignoro. Non credo che la mia generazione windows al 15% sia pronta per questo. Se han vissuto la morte di un uomo come un momento di transizione. Voleva vedere a ...
Message sent with Windows Mobile and an I-mate smartphone.
giovedì, giugno 02, 2005
Ciò che conta non è il curriculum
sabato, maggio 28, 2005
venerdì, maggio 27, 2005
Notte bianca
È stata una settimana dura e lunga anche se operativamente sono stato per lo più a scuola come avrete visto dalle foto. Prima al poli poi da noi in ufficio. E che docenti: rangone e toscano. Mitici. Anche se a me sta strategia e sta finanza ancora non mi ci entrano. O forse come si diceva una volta in culo si e in testa no. Mi vien da chiedere perché non fanno tutto con excel che poi tanto le decisioni le devi sentire dallo stomaco. Comunque a parte questo il titolo è perché è stata una nottataccia in bianco. Ero troppo stanco (dopo la scuola chiaramente cominciava il lavoro) anche per dormire. Con la testa che rimuginava su sta benedetta social enterprise architecture, il gioco delle perle di vetro e il bigliardo. Mi ci intrippo come un ragazzino.. Solo che i tempi son luoghi. Come negli scacchi..ci vuole una pazienza. A volte vedi il risultato di un idea sei mesi dopo. Il problema è che tante te le scordi pure.;) ad una certa età..e poi sto moblog. Vabbè per fortuna che tra cinque minuti torna la franci..con sto bel clima è una figata andare in vespa. Quanto dovrò ancora aspettare per bologna. e comunque secondo me i soldi a sto punto se ne farebbe pure solo chiedendoli..come da giovani.;-) ps: devo rifare un altro blog: strategie competitive della mezza età..:-) saluti e baci
Message sent with Windows Mobile and an I-mate smartphone.
lunedì, maggio 23, 2005
Ultimo blue screen
E poi Mio disco se ne è andato in fumo. Tristezza.
Message sent with Windows Mobile and an I-mate smartphone.

